Medical Front Office Management

HEALTHCARE Mar 27, 2018 13 minutes
01:47 PM EST 12:47 PM CST 11:47 AM MST 10:47 AM PST

Description:-

  • Understand the Front Office Manager title with job descriptions.
  • Learn how to Managed day-to-day operations along with ensuring quality and standards that met expectations of customers aka outpatients.
  • Developed goals as well as priorities and accomplished the tasks
  • Demonstrated leadership skills by settling complaints, disputes as well as grievances. Patients are unforgiving
  • Supervised staff for ensuring that patient care and customer service, as well as financial objectives, were met.
  • Provided timely information to co-workers, supervisors, and subordinates by telephone or e-mail.
  • Participate in departmental meetings and clearly communicated various aspects for achieving desired results.

Why Should You Attend?

  • Will your Medical Office Manager also need to perform billing and/or coding procedures?
  • Does your Manager need a college degree?
  • HIPAA discussed
  • OSHA discussed
  • Fluency in 2 languages a plus?
  • Interactions with the physicians.

What tools and benefits will your session provide to the attendees?

Job Description, Mock Handbook, Patient Bill of Rights, Phone Center and their key practice efficiency.

Who Should Attend?

  • Office Managers
  • Supervisors
  • Administrators
  • physicians

 

Presenter BIO

Ms. Terry Fletcher is a Specialty Coding Industry Coding and Billing Expert, Auditor and Educator based in Laguna Beach, California, with over 30 years experience. Terry is a past member of the National Advisory Board for AAPC, past Chair of the AAPCCA, and AAPC National and Regional Conference Educator. Ms. Fletcher is the Technical Editor for the Select Coder® from DecisionHealth, Editorial Advisor for Cardiology Coding Alert! & Practice Management Coding Alert! from The Coding Institute. Ms. Fletcher is an Educator for McVey Seminars, MGMA, Audio Educator, AAPC, AHIMA, Medlearn, OnlineAudioTraining.com, DecisionHealth, TCI, and PioneerEducator, teaching over 100 specialty coding Seminars, Teleconferences, and Webinars every year. Terry is the author of several coding and reimbursement publications, as well as a practice auditor for multiple specialty practices around the country. Ms. Fletcher moderates her own Coding Corner Network for online CPT/ICD-10-CM Coding Questions from physician coders around the country. Terry holds a bachelor’s degree (BS) in Economics, multiple certifications in coding, and her proficiency certification in ICD-10-CM: CPC, CCC, CEMC, SCP-CA, ACS-CA, CCS-P, CCS, CMSCS, CMCS, CMC. Her coding and reimbursement specialties include Cardiology, Peripheral-Cardiology, Gastroenterology, E/M Auditing, Orthopedics, General Surgery, Neurology, and Interventional Radiology.

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